In this Hasty Treat, Scott and Wes talk about feedback and criticism in the web industry.

If you want to know what's happening with your errors, track them with Sentry. Sentry is open-source error tracking that helps developers monitor and fix crashes in real time. Cut your time on error resolution from five hours to five minutes. It works with any language and integrates with dozens of other services. Syntax listeners can get two months for free by visiting Sentry.io and using the coupon code "tastytreat".

Show Notes

4:00 - Getting Feedback

Don't assume malice - tone is easily lost in digital communication
Don't take it personally
Evaluate the feedback through the eyes of who it's coming from
Look for the truth in the feedback
Be open to feedback

15:15 - Giving Feedback

Don't be negative - phrase your feedback in positives
Don’t give unrequested feedback
Explain the why behind your feedback
Don’t be rude or an asshole
Use Tools and Standards for Code Quality
Give an opportunity to improve
Explain the "why" behind the feedback
Sandwich criticism with something positive
When things are heated, try to diffuse the situation
Give frequent positive feedback

Links

Tweet us your tasty treats!

Scott's Instagram
LevelUpTutorials Instagram
Wes' Instagram
Wes' Twitter
Wes' Facebook
Scott's Twitter
Make sure to include @SyntaxFM in your tweets